Refund policy
What is your returns policy?
Free Return and Exchange
I received the wrong item
We will try to send a new one for free if we made a mistake
My order arrived damaged
We will send a new one if damaged by our shipping company
Where should I mail my authorized return?
Please contact us, we will send you an address
How do I receive customer support?
You can contact us by Whatsapp anytime or shoot us an Email!
What do I do if I entered an incorrect shipping address?
Please let us know, So we can deal with it as quickly as possible!
Can I change or cancel an order after I’ve submitted it?
Yes, But you can change or cancel your order after you submit 2 days
Can I pre-order an item that is sold out?
Yes. Do it anytime